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Help Centre/Calls/Switching between voice and video mid-call

Switching between voice and video mid-call

You do not have to hang up to add video. Either side can offer to switch while the call is running.

Call screen showing a prompt to switch to video with Decline and Accept
Accepting a switch to video
  1. While the call is running, tap the video icon in the call controls.
  2. The other person sees a prompt asking if they want to switch to video, with Decline and Accept.
  3. Once they tap Accept, the call becomes a video call for both of you.

Turning your camera off again during the call drops back to voice.

Related articles

  • Making a voice call
  • Making a video call
  • Starting a group call

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