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Help Centre/Notifications/Muting a chat or group

Muting a chat or group

Muting silences one conversation without leaving it or blocking anyone.

InfoPhone chat list with a muted group showing a crossed-out bell icon
A muted chat in the list
InfoPhone chat options sheet with a Mute row
Chat options sheet
InfoPhone Mute Notifications screen with duration choices
Pick a mute duration
  1. Long-press the chat on your chat list.
  2. Tap Mute.
  3. Pick 8 hours, 1 week, or Always.

Muted chats still receive messages and still show unread counts — they just do not make a sound, and show a crossed-out bell in the chat list. Nobody is told you muted them.

In a group, muting does not silence a message that mentions you directly.

Related articles

  • Turning notifications on or off
  • Notification previews on the lock screen

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