Fixing poor call quality
Choppy audio and frozen video are almost always the connection rather than the app.
Try these first
- Move somewhere with better signal or closer to your Wi-Fi router.
- Turn your video off — voice needs far less bandwidth.
- Close anything else that is streaming or downloading.
- Switch between Wi-Fi and mobile data to see which is steadier.
If only one side sounds bad, the problem is on that side’s connection.
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